At iGetRelx, we want to make sure you receive your order as quickly and efficiently as possible. To achieve this, we only use Australia Post, the most widely used postal service in Australia, and offer express post delivery with a delivery time frame of 2-5 business days. If your order has not arrived within the specified time frame, please contact us immediately and we will track your package for you.
Please note that orders received before 3pm AEST will be processed and dispatched on the same day. Orders received after 3pm AEST will be processed and dispatched on the next business day.
Our shipping warehouse is located in Melbourne, Sydney, and Brisbane. Shipping costs are calculated based on the weight and destination of the package.
Once your order has been dispatched, we will send you a confirmation email with a tracking number. You can use this tracking number to track the progress of your delivery.
Please note that we do not ship to PO Boxes, and we are not responsible for any customs or import duties that may be levied on international orders.
If you have any questions or concerns about our shipping policy, please contact us. Thank you for shopping with iGetRelx!